Worldwide Shipping!

FAQ

About the shipping

How long is the shipping times?

The shipping times are different depending on where you live. However, the estimated shipping time to most countries are 6-12 business days. We do also offer a faster shipping option to most countries which takes 2-6 days.

When & where will I receive my tracking number?

The second your package leave our warehouse, you'll automatically get notified with a tracking number on your email and/or SMS. This process usually takes between 24-72 hours from the time the order gets placed.

Where can I track my order?

You can track your order here

I did not receive a tracking number, what can I do?

If it has been more than 72 hours since your order was placed and you still didn't get a tracking number, feel free to contact us and we'll help you out.

About the BeardRoller

How long is the needles?

The needles on the beard roller is 0,5mm, which is the most recommended one for proper beard growth care.

How long is the beard roller?

The beard roller is 13,5cm / 5.3 inches.

How do I clean it after use?

The most simple way is to just use water efter every use. We're currently working to develop a cleanser desined specifacally for the beard roller. Sign up to our email list to get notified when our cleanser gets released.

Do you have any other colors than Gold and Silver?

We do not sell other colors at the moment. However, we're currently working to start offering black and other cool colors as well.

About the money-back guarantee

Who can get their money back?

If you use our Beard roller for 105 days and still don't see results, you can get your money back. However, this only applies to customers who bought the money back guarantee.

How can I get my money back?

If you bought & followed the money-back guarantee conditions and want your money back, you can start by reaching out to us and we'll tell you how to go from there.

General questions

Where is your business located?

Our main office is located in Sweden. Our main warehouses is located in Aisa and Sweden. Your product will be shipped from the warehouse most appropriate depending on which shipping option you choose.

Didn't find your answer?

Contact Us
Great Results
Insured Shipping
97% Customer Satisfaction